Customers have always been king, but it is no longer just about sales. It is all about a true end-to-end experience…
In conjunction with Microsoft and Forrester Research, we recently undertook The Big Customer Service Survey 2016. We did this to understand the customer service challenges faced by companies like yours – and discover how we can help you.
We have created a ‘Solving the Customer Experience Mystery’ ebook that provides invaluable CRM-related scenarios, hot insights, and smart analysis. It also sets out a 5-point plan on how you can achieve outstanding customer service
or to find out more about our Retail solutions, view our retail page or contact us directly.http://k3crm.com/retail/