Register for our Dynamic 365 CRM event

Join our free half day event and you can discover for yourself why Dynamics 365 Customer Engagement was named the winner in both Enterprise and Small-Business CRM categories at the 2018 CRM market awards.

Learn how Microsoft Dynamics 365 Customer Engagement delivers modern, intelligent, and unified CRM software and apps that work seamlessly together to help you increase marketing ROI, drive sales results, and improve service delivery.

Timing and Topics

10:00am Registration and refreshments
10:30am Welcome and Overview
10:40am How can D365 help you increase marketing ROI, drive sales results, and improve servicedelivery. We’ll focus on:

Sales – how to turn relationships into revenue, go beyond sales force automation, better understand customer needs, engage more effectively, and win more deals.

Marketing – discover easy to use email marketing, webforms, event management and marketing automation natively available in Dynamics 365.

Customer Service – Earn customers for life and differentiate your brand. Built-in intelligence delivers faster, more personalised service and adds value to every interaction, even on the go.

Field Service – Innovate with proactive service and deliver a seamless, end-to-end service experience. Resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.

Project Service Automation – Build trusted customer relationships by delivering outstanding project experiences. Deliver profitable projects on time and within budget while increasing employee productivity.

AI – Empower people across your organisation to discover predictive insights, take informed actions, and communicate with customers leveraging the power of artificial intelligence (AI).

12:30pm Preparing for a CRM project – what an implementation delivery looks like

A customer perspective – hear how D365 CE is driving business results

Q&A

13:15pm Lunch and the opportunity to catch up with the K3 team and your peers.

Book your place now

THURSDAY 28TH FEB

Time: 10.00 – 13.15

Location: K3 Offices, Manchester

Followed by Lunch

This workshop is free to attend for K3 Customers or businesses interested in D365 CRM

Every company attending the session can claim a free half day workshop tailored to your business needs